- Past notices
- No further notices from the past 7 days.
The new aerial has been installed and we believe that all terrestrial channels should now be available.
Please let us know if you continue to see issues with the terrestrial TV service and we will investigate further.
Our engineer is currently working on restoring the terrestrial TV service with a new aerial.
This will result in short-term losses of TV signal on both terrestrial and satellite channels while he makes the modifications and tests.
We will update once the works are complete and we believe the TV services to have been restored.
We are sorry for the inconvenience while we carry out these restoration works.
We have procured a replacement aerial but will not be able to gain access to the roof area until tomorrow.
An engineer has been assigned to visit Derwenthorpe tomorrow to restore service.
We apologise again for the inconvenience.
We have tried switching over to the back up aerial but it appears that that too has sustained damage in the high winds.
We will need to arrange for a new aerial to be delivered and installed.
We will update once we have further information on timescales.
We apologise again for this inconvenience.
We are aware that some users are struggling to receive some television channels from the central aerial. We have identified an issue with the aerial that became damaged by the high winds last night. We are currently unable to access the roof area to swap to the backup aerial but we will be attempting to swap the feeds in the early hours of the morning.
We are really sorry for the inconvenience caused by this issue and we thank you for your patience.