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  • Internet
  • Telephone
  • Television
Upcoming Maintenance

[Scheduled] Generator Replacement

  • Internet
  • Telephone
  • Television

We have been advised that there are plans to replace the existing generator powering the SSC for a larger model sometime later today.

We would anticipate that this would cause a service outage but would not expect that to last more than half an hour.

Unfortunately we have not been told what time this change over is expected to take place but will update this notice as soon as we are provided with further information.

We are really sorry for the inconvenience and will try to update as soon as we are able.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We have seen our network go down so we are assuming that the generator is being swapped out at this time.

We are really sorry but we did not get any prior warning that it was being done now.


Previous Incidents

[Complete] Television Maintenance

Began: Ended: Duration:
  • Television

We will be carrying out investigations on the TV system this morning to try to determine the cause of the intermittent signal disruption that terrestrial TV customers have been experiencing recently.

This will require us to switch between our two systems occasionally which will cause momentary disruption to all TV signals, including satellite channels. We will endeavour to keep these interruptions to a minimum as we try to identify the source of the issue.

We are sorry for this inconvenience while we try to improve the quality of the TV transmission.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Emergency TV Maintenance

Began: Ended: Duration:
  • Television

In order to address the issues experienced recently with terrestrial TV signals we will be re-setting the equipment at the SSC shortly.

The outage will last no longer than 10 minutes as we power down the equipment and power it up again.

We are sorry for the inconvenience but believe this is necessary to address the issues experienced by some customers recently.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.